What you need to know
 
 

Part 1: Restaurant Services and Salesmanship

The candidate is required to wear his or her normal working clothes, provide a corkscrew, cigar cutter and other tools of the trade for the examination and should be able to:

1. Discuss, recommend and serve aperitifs, displaying a sound knowledge of the products and the ability to serve them correctly.
2. Select, prepare and position glassware necessary for the service of drinks in the lounge, restaurant, function room or private suite.
3. Discuss menu content and wine list, recommending wines to accompany food, displaying a sound knowledge of the products, their vintage and characeristics.
4. Present, offer and prepare, (decanting where necessary) and serve wines demonstrating a high degree of efficiency and proficiency.
5. Present offer, prepare and serve brandies, liqueurs and cigars. Handle queries and complaints with skill and diplomacy.
6. Discuss the size of the measures that may be expected from each.
7. Display a sound knowledge of Beverage Management.